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SLA monitoring for security services contracts
Upload a guarding agreement. Liyara pulls out every obligation with a number attached, matches it to the reports your vendors send, and prices each miss with the clause and the evidence behind it.
After signature
A signed contract is a list of promises. Liyara turns the ones you can measure into a register, keeps the clause each one came from, and tracks them against reported performance as reports come in.
Evidence in
Each contract gets its own email address. Forward the monthly report, or upload the spreadsheet, PDF, or portal export, and Liyara keeps the original and proposes which obligations the numbers belong to. Nothing is filed without your approval.
Findings out
See which vendors are meeting their service levels, which reports never arrived, where the same target has been missed more than once, and which agreements are coming up for renewal.
Illustrative contract scenario
A $6,313,652 multi-site guarding agreement sets targets for post coverage, incident response time, patrol frequency, and monthly reporting. This month the vendor missed three of them.
Liyara ties each reported value to the obligation, the period, and the clause it belongs to. Where the agreement provides a remedy, it calculates the potential recovery. This period, $78,920.65 is ready for review with the evidence attached.
The agreement, vendor, and figures in this scenario are fictional. They show how Liyara presents a supported finding, not a customer result.
Liyara in 102 seconds
Watch a contract go in, the obligations come out, a messy vendor report get matched, and a miss get priced.
The interactive demo uses sample data and requires no account.
Open the interactive demoEarly access
Leave your details and we'll email you if a seat opens for your team. Requesting access does not guarantee admission. The demo is open now if you want to see the workflow first.